One of the first things you have to understand is that most pool companies only sell pools. They hire sub-contractors to build your pool. The company is only as good as it's sub-contractors. After the pool company sells the pool, their only other real function is to schedule the subs, handle any customer complaints, and collect your money in installments as the construction progresses.
Serenity Pools 's team will personally build your custom pool with a minimum of sub-contractors.
After signing the contract, most people are shocked that they need to provide access for the heavy machinery to excavate the site. Which in some cases require a fence or a walkway to be temporarily removed, or other inconveniences.